Customer Service

Customer Service

At CMG, we believe that exceptional customer service is at the heart of any successful business. As a contract manufacturer, CMG puts customer satisfaction at the forefront of everything we do. We are committed to providing you with the best support and assistance to ensure that our products and services are nothing short of outstanding.

Meet the Team

CMG Customer Service Team

Dedicated Support Team

Our team of friendly and knowledgeable customer service experts are available to assist you with any questions, concerns, or issues you may have. Whether you need to place an order, ask a shipping question, or collaborate on your demand planning, we are just a phone call or email away – ready to provide the assistance you need.

Timely Responses

We understand that your time is valuable. We take this very seriously and do our utmost to respond to customer inquiries in a timely manner. We do not have voicemail – call for any reason and you will immediately reach a helpful, informed person during business hours. No operators, AI assistants, call centers, or other delays. Just friendly, knowledgeable people who are happy to help you. Call and see for yourself. +1 864-456-7788

Technical Questions

Whether you need advice on a plastic material or help with a new design, our team is ready to help! If our customer service & support team cannot answer your question, they will get you immediately in touch with someone who can.